Lately, the software-related questions are hitting a new level of "beginner" questions. Many of these questions are really a matter of the user actually reading the help files or doing their own due diligence and educating themselves regarding basic functionality.
While answering some basic questions can be helpful. There are some questions which seem far too simple. A ten second Google search often turns up hundreds of answers in various forms and it is unlikely that GD.SE will ever rank anywhere near the first few pages if simply another answer to a similar question is given.
A "close as general reference" would seem very fitting for some of the very basic software usage questions. Can it be added to the reasons to close?
Examples of software questions which stretch the relation to design:
I could post a huge list which are essentially "Adobe Help Desk" questions and not really related to design. At least not any more than if I were to post a question asking why my pencil sharpener wasn't operating correctly, or why my tablet isn't seeing the stylus correctly.
Examples of software questions which are more related to design in general:
Okay while looking for questions I quickly realized that a good 60% or more of the questions here are "Adobe Help Desk" questions. So perhaps.... ignore me entirely.
Perhaps it's needed. Perhaps the help desk questions will do more to pull in users than other questions. I guess it depends on the direction the site wants to move. There are certainly more users out there with technical questions then there are users with conceptual questions.