6

I was going through the review queue recently and still seeing a lot of tech support close votes which seemed completely on-topic with graphic design and didn't require access to a specific setup or file. Wrzlprmft did a stellar job 10 months ago with the Revisiting closures series. Among the series, the one about tech support seemed to be fairly straight-forward and reaching consensus (as opposed to broad questions for example).

Example here

So I'm a bit puzzled: Do we have any idea as to why tech support close votes on valid questions are still coming in regularly?

Here is a framework that I like to use when trying to understand/fix behavior-based issues. It could be helpful on reflecting about other issues as well.

enter image description here

  • 1
    My hot-take: some users are probably using it as a "super-downvote" rather than a valid close reason, others might see it in the review queue and tack on their close vote because they see it as a low quality question (again close a close vote as a "super-downvote") – JohnB May 18 '18 at 16:07
  • 1
    Mods can check the post timeline to see who cast close votes on posts before they are actually closed, so maybe a pattern can be identified and publicly flog— err, privately spoken to – JohnB May 18 '18 at 16:10
  • @JohnB To echo a question I've seen recently but can't seem to trace back: Do we need a flag for close votes? :-) – Emilie May 24 '18 at 13:52
  • @Emilie I feel like that'd just generate noise for mods. If you comment on a question that has been VTCed for an incorrect reason I think it'd be sufficient – Zach Saucier May 27 '18 at 10:47
  • @ZachSaucier It wasn't a serious suggestion :-) – Emilie May 27 '18 at 16:53

You must log in to answer this question.

Browse other questions tagged .